SHIPPING & DELIVERY TIMES

 

NEW ZEALAND

$9.95 NZD Standard Shipping on orders less than $50. 2-5 working days.

$7.95 NZD shipping for orders over $50 NZD. 2-5 working days.

$5.95 NZD shipping for orders over $80 NZD. 2-5 working days.

Free shipping for orders over $150 NZD. 2-5 working days.

Delivery Timeframes

Shipping usually takes 2–5 working days, with a maximum of 2–8 working days.

Rural delivery or unexpected delays outside our control may take longer.

All national orders are fully tracked.

If your order has not arrived within 8 working days of payment confirmation, please email zach@balmanno.co.nz with your order number and contact details. If you need your order urgently, let us know and we will do our best to speed things up.

Rural Deliveries

Rural orders may be handed to a local third-party courier to complete final delivery. Please allow extra time.

PO Boxes

Please ensure your PO Box accepts parcels. If it does not and a PO Box is provided, you may incur additional postage charges. If unsure, please use a physical address or alternative collection point.

AUSTRALIA 

$15.00 AUD Standard Shipping on orders less than $150. 2-5 working days.

Free shipping for orders over $150 AUD. 2-5 working days.

Delivery Timeframes

Shipping usually takes 2–5 working days, with a maximum of 2–8 working days.

Rural delivery or unexpected delays outside our control may take longer.

All orders are fully tracked when available with DHL.

If your order has not arrived within 8 working days of payment confirmation, please email zach@balmanno.co.nz with your order number and contact details. If you need your order urgently, let us know and we will do our best to speed things up.

Rural Deliveries

Rural orders may be handed to a local third-party courier to complete final delivery. Please allow extra time.

PO Boxes

Please ensure your PO Box accepts parcels. If it does not and a PO Box is provided, you may incur additional postage charges. If unsure, please use a physical address or alternative collection point.

INTERNATIONAL

International $80 NZD Standard Shipping. We endeavour to deliver to you within 5-10 working days by DHL.

International orders are shipped using DHL this shipping method is fully tracked and traced when available. It takes 5 to 10 working days to arrive after your payment has been confirmed. Taking into consideration that it will not get stopped in customs. If our order has not arrived by then please email zach@balmanno.co.nz with your order number and contact details. 

Please be advised that every country has different customs laws and your product may incur other charges whilst in transit. BALMANNO is not responsible for these charges. But we will do our best to send it to you the cheapest, fastest and safest way we can.

 

PAYMENT

We accept payment via AfterPay and credit card (MasterCard, VISA, American Express), via our secure payment gateway